Effective Date: 1/1/2026
Contact Email: hello@sillara.lk
Sillara.lk (“Sillara”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect information when you use our business-to-business (B2B) connection platform.
By accessing or using Sillara.lk, you agree to the practices described in this Privacy Policy.
1. Who We Are
Sillara.lk is a B2B marketplace that connects buyers and suppliers in Sri Lanka.
We provide a platform where businesses post requirements and suppliers respond directly.
Sillara.lk acts as a data controller for personal data collected through the Platform.
2. Information We Collect
2.1 Information You Provide
- Full name
- Business name
- Email address
- Phone number / WhatsApp number
- District / location
- Account login credentials
- Business profile details
- Requests posted and responses
- Messages exchanged on the platform
- Support communications
2.2 Automatically Collected Information
- IP address
- Device and browser information
- Pages visited and actions taken
- Date and time of access
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Operate and maintain the platform
- Create and manage user accounts
- Display business profiles and requests
- Enable communication between buyers and suppliers
- Verify businesses and prevent misuse
- Improve platform functionality and performance
- Respond to support inquiries
- Comply with legal obligations
4. Payments and Transactions
Sillara.lk does not process payments, handle transactions, or charge commissions for business deals.
All negotiations, pricing, and transactions occur directly between users outside the platform.
5. Legal Basis for Processing
Where applicable, we process personal data based on:
- Contractual necessity (to provide platform services)
- Legitimate interests (platform security and integrity)
- Legal obligations
- User consent (where required)
6. Sharing of Information
We may share information with:
- Other users (e.g., business profiles and requests)
- Hosting and infrastructure service providers
- Legal authorities when required by law
We do not sell or rent personal data.
7. International Data Transfers
Your data may be stored or processed outside Sri Lanka using secure hosting providers. Appropriate safeguards are applied to protect personal data where required.
8. Data Retention
We retain personal data only for as long as necessary to:
- Operate the platform
- Comply with legal obligations
- Resolve disputes
- Enforce platform policies
Inactive accounts may be removed after a reasonable period.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent where applicable
Requests can be made using the contact details below.
10. Cookies & Tracking Technologies
We use cookies to:
- Maintain user sessions
- Improve site performance
- Analyze usage patterns
You may disable cookies through your browser settings, but some features may not function properly.
11. Security Measures
We use reasonable technical and organizational measures to protect your data, including:
- Secure servers
- Encrypted connections (SSL)
- Restricted administrative access
However, no system is completely secure.
12. Children’s Privacy
Sillara.lk is intended for business users and is not for individuals under 18 years of age.
We do not knowingly collect personal data from minors.
13. Third-Party Links
Sillara.lk may contain links to third-party websites or services. We are not responsible for their privacy practices.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the platform indicates acceptance of the updated policy.
15. Contact Us
If you have questions or requests regarding this Privacy Policy:
Sillara.lk
📧 Email: hello@sillara.lk
🌐 Website: https://sillara.lk